Privacy Policy

A legal disclaimer

Thank you for visiting our website. We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and protect your information when you use our website to book consultations for elderly care home services.

1. Information We Collect

When you use our website, we may collect the following types of information:

Personal Information: Name, phone number, email address, and other details you provide when booking a consultation.
Usage Data: Information about how you use our website (e.g. pages visited, time spent, browser type).
Cookies: Small data files used to improve your experience on our site. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

Schedule and manage consultations
Communicate with you about your inquiry
Improve our website and services
Comply with legal requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How We Protect Your Information

We take reasonable steps to protect your personal data from loss, misuse, and unauthorized access, including the use of secure servers and encryption where appropriate.

4. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data

5. Third-Party Services

We may use third-party tools (like calendar or form booking services) to facilitate consultations. These services are required to handle your data securely and only for the purpose intended.

6. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.